To leverage and scale AI, we need to get the work out of people’s heads. But defining our work is more difficult than most realise. In this article I share a simple rubric that can be used to support our colleagues so they know how to break the work down and what else to include so AI can execute it.

Most enterprise AI rollouts focus on training and prompts, then leave employees to figure out the rest. In this article I outline a simple, scalable approach to building AI workflow capability across an entire organisation: an experience to expose the skills gap, tools to close it, and evidence to guarantee permanent transformation.

Businesses are facing an increasingly overwhelmed workforce, escalating token costs and a lack of evidence that AI is delivering ROI. In this article I explain why enterprise AI can’t succeed without first giving employees a baseline in workflow capability.